Boy things can change!! Physical Therapy has now been considered essential by NY State. To keep our staff as well as our patients safe, we will be reopening, but on a very limited basis. Each therapist will be reaching out to all their patients by phone to assess their situation and decide whether to either manage over the phone/video, or if needed, a shortened one on one visit in the clinic to assist them. We will be seeing New patients for evaluation and instruction in home program with follow up level to be determined. Please call the office that you are currently a patient and leave us a message with the best time to reach you so the appropriate person can get back to you.

Click Here for Portal Instructions

Your First Appointment

Our appointments are always on schedule.

We will ask you to arrive 30 minutes early for your first appointment to complete the necessary paperwork. If you have completed the Medical History Form through our on-line Portal, and downloaded and filled out the form below (based on your insurance type), you can arrive 10 min before your appointment time.

To save some time, you can to download the demographic/insurance information form that needs to be completed. Please click on one of the following insurance types to download your first appointment forms:

Covered by No-Fault /Injured in an auto related incident
Covered by Workman's Compensation/ Injured at work
All Other Insurance Types or Uninsured

Download and print this form if you are uncomfortable entering your medical history electronically.

Medical History Form

What to Bring to Your First Appointment:

- Your insurance card
- Your prescription
- Referral forms if required by your insurance provider
- Pertinent information about your medical and surgical history
- Case/Policy numbers if claiming under No-Fault or Worker's Compensation
- Completed patient information forms, if you have downloaded them.

Wear comfortable, loose fitting clothing.

Appointments | Billing | General Questions

Appointments

You may contact us by phone during our office hours to make or change an appointment. Please give 24 hours’ notice, when possible, to cancel an appointment.

Billing

If you have a question regarding billing or insurance coverage (from either office), please call and speak with Gina Cunningham at (716) 662-2922. She is available Monday through Friday between the hours of 6am and 1:30 pm.

General Questions

If you have questions regarding whether physical therapy might be appropriate for you or general questions about physical therapy, please contact Dee Pugliese, PT at (716) 332-4838 or complete the contact form on the right side of this page. If you do fill out the form, Dee Pugliese, PT will respond, so please check your spam folder when checking for a response. Thank you!

Office Hours

If you need to cancel an appointment, please provide 24-hours notice.

	*Southtowns*	*City*
Mon	7:00 AM - 7:00 PM	7:00 AM - 6:30 PM
Tue	7:00 AM - 7:00 PM	7:00 AM - 6:30 PM
Wed	7:00 AM - 7:00 PM	7:00 AM - 6:30 PM
Thurs	7:00 AM - 7:00 PM	7:00 AM - 6:30 PM
Fri	7:00 AM - 5:00 PM	7:00 AM - 4:00 PM

If you would like to make an appointment, please call the office of your choice versus contacting us through the form below. If you do contact us through the form below, please check your spam folder if you have not received a response.